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Tele-interviewer (no cold calling)

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Posted: 4th Sep 2018 Closing: 4th Dec 2018

Working for:
Direct Life


The tele-interviewer would contact customers at a pre-arranged time (so no cold calling) to complete their life insurance application over the telephone.  This involves asking them questions regarding their life style and medical history and data entry.

The available hours are Monday to Friday evening from 6pm to 9pm and Saturday mornings from 9am to 12noon.

Pick the hours to suit your lifestyle!   

The minimum is 9 hours per week, the maximum 18 hours per week.

Best suited to:
Mums, who have a partner at home in the evenings, so they do not encounter childcare costs. Students who are at university during the day and want to earn some money.

Finer Details

Type: Permanent Employment

Working Times:
Part-time Set Hours

Working at home or Office:
Office Based

Area: Sussex

Contact Details

Name: Anne-Marie Dales

Telephone: 01243 817905

Website: Visit the Website


Mum's view

Name: Mrs Sammy Pannell

Location: Chichester

Family: Two children (13 and 7 years old) plus a husband.

How often do you work?
I work 21 hours over three days.

How does the job fit around your family life?
Fits around school and husbands work pattern. He looks after the children when I am at work so I don't spend any money on childcare.

How much time do you commit?
Just the 21 hours per week, and I work overtime if needed.

Where do you carry out your work?
We have a nice office environment and I am office based. I work in a team of 5 people plus a team leader.

Do you need a car?
No, as the office is in the city centre of Chichester.

Do you get support/training?
Yes, this is on going in house training and regulatory training. I also get coaching and regular 1to1 meetings and a quarterly review each quarter.

Would you recommend this opportunity to other mums?
I have chosen the hours to fit round my lifestyle and I have been able to change these when needed, the flexibility of the company has been great. There is good team morale, it's also nice to have the opportunity to talk to adults rather than children.

Are there any downsides to the role?
It gets tricky during school holidays but I always manage with the help of friends and family, or I take time off myself, as we have a generous holiday entitlement which increases every year and is capped at 30 (pro-rata) plus the eight bank holidays and you get your birthday off!