www.oneparentfamilies.org.uk run an award winning employment programme for parents called 'Marks and Start' in partnership with Marks and Spencer.

Read Sandra Johnstone's story of how 'Marks & Start' has changed her life

Sandra Johnstone, 38, is a lone mum raising her 4-year-old boy in Wallesy. Sandra had been a full-time mum since her son was born but wanted to move back into work once he started at nursery each morning. 'I felt very trapped at home full time. I definitely wanted to be there for my son while he was young but I also craved adult conversation.'

Sandra faced a particular problem once she'd decided to move back into work: before she became a mum she'd worked for 15 years as a manual engraver but demand for her skill was falling as computer-based engraving became more popular.

Sandra signed up for the work preparation course in July. 'I was terrified. I thought I'd be the oldest mum there but in fact I was one of the youngest. After the first day I was raring to go! I realised that after four years at home I needed a confidence boost and a refresher. I had felt that the world had passed me by.'

Sandra completed her work experience placement at the Birkenhead store. 'There was a very friendly atmosphere at the placement. All the staff were willing to help if I had a query.'

Within weeks of finishing her placement Sandra was offered a permanent job as Customer Adviser at the Birkenhead store, working part time.

'Marks & Spencer is very childfriendly, because you can work your hours around the school day. I vary my hours each week. What I like about the job is that you're not just sitting there, you're helping different people all the time. I love the customer contact.'

Sandra's happy to be working again: 'I've changed as a result of the Marks & Spencer scheme. I've come out of my shell. I'm not as shy and have even joined a gym!'

To find out more about the programme please visit www.oneparentfamilies.org.uk/marksandspencer