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Find out more >>This is the second in a series, 5 Secrets of Growing your Business from the Kitchen Table, from our Mumpreneur guru, Antonia Chitty.
My second secret of growing your home business is all about making sure you run your business in an effective way, maximise your results and allow the enterprise to grow.
If you look at your business right now, who is involved in running it? What would happen if you took a day off, wanted a week away or were unexpectedly ill for several weeks? If you want to build a business income that your family can depend on it is important that the business does not just depend on you.
Do you ever feel the pressure of running your business is overwhelming? You can be required to cope with selecting new products or developing new services, pick and packing, promotion, marketing and accounts as well as being your own receptionist and tea lady.
Secret two is a way to both make sure that your business can run without you AND ensure that the money continues to come in whether you are there or not.
Secret two: build a team for your business
Look at all the functions in your business: make a list right now of all the things that you do. You might want to include:
Website management
Marketing through social media, blogging, newsletters etc
Public relations
Picking and packing
Arranging couriers or taking parcels to the post office
Customer services – answering queries by phone or email
Bookkeeping and end of year accounts and tax return
When you’ve made your list, put a tick by the things that you like doing and feel that you are good at. Then look at the other areas. What one would you be really pleased to get off your hands? Who could help you with this? You might need the help of a:
Bookkeeper
Accountant
Lawyer
Public relations specialist
Marketer
Website manager
A virtual assistant can do many things for your business, and different assistants have different areas of expertise. Some may be able to create emails and newsletters for you and upload things to your website. Others may offer call handling and be able to answer simple customer queries for you.
Or you might need someone local who can come in on an occasional and part time basis to help with packing and dispatch.
Having got this far, is there a little voice inside your head saying. “But my business can’t afford more help”? If so, push it aside for a moment or two. Think how much more effectively you could work on the tasks that you have a natural talent for if this one task or area of work was taken off your hands. Could you do more work to generate sales that would then pay for the support? Or are there tasks that just aren’t getting done that are holding the business back? Getting extra specialist support could help you take the business to a new level.
Think about this over the next few days. Work out how much you would have to increase sales in order to pay for help – and conversely estimate how much sales are being held back because of the things you aren’t able to do, or can’t do quickly and efficiently.
Build your network of support people for your business and it can really allow your business to take off. Develop ongoing relationships and set up systems that work and you will get to the stage where your business can succeed even when you aren’t there.